Privacy Policy

Introduction

IT Business Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at https://itb-solutions.com.

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website.

Information We Collect

Analytics Data

We use Google Analytics to collect anonymous information about how visitors use our website. This includes:

• Pages visited and time spent on each page
• Referring website or source
• Browser type and device information
• General geographic location (city/region level)
• Date and time of visits

This data is collected using cookies and is anonymized. We have configured Google Analytics to anonymize IP addresses, meaning your full IP address is never stored.

Contact Form Information

When you submit our contact form, we collect the information you provide, including:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content

How We Use Your Information

We use the information we collect to:

• Understand how visitors use our website to improve content and user experience
• Respond to inquiries and communicate with you about our services
• Analyze trends and measure the effectiveness of our website
• Maintain and improve the security and functionality of our website

Cookies

Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

Analytics Cookies

Google Analytics uses cookies to collect anonymous usage data. These cookies help us understand how visitors interact with our website.

• _ga - Used to distinguish users (expires after 2 years)
• _ga_* - Used to persist session state (expires after 2 years)

Your Cookie Choices

When you first visit our website, you will see a cookie consent banner. You can choose to:

• Accept cookies - Analytics will be enabled to help us improve our website
• Decline cookies - No analytics cookies will be set, and no usage data will be collected

You can change your preference at any time by clearing your browser cookies and revisiting our website, where you will see the consent banner again.

Third-Party Services

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use our website. The information generated by the cookie about your use of the website is transmitted to and stored by Google on servers in the United States.

Google may use this data to contextualize and personalize the ads of its own advertising network. You can learn more about Google's privacy practices at: https://policies.google.com/privacy

You can opt out of Google Analytics by declining cookies on our website or by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

Analytics data collected through Google Analytics is retained for 26 months. Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain our business records.

Your Rights

Depending on your location, you may have the following rights:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of analytics tracking

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: